Shipping policy
Shipping Policy
Hong Kong
- All deliveries are cash on delivery. You can choose SF pick-up point or direct delivery.
- Free shipping for orders over HKD 600.
Macao
- Free shipping for orders over HKD 600.
Taiwan
- Free shipping for orders over HKD 1,200.
Worldwide / International Shipping
⚡️ Express Shipping: 1–6 business days (excluding customs)
Estimated Delivery Times by Region:
- USA: 1–4 days
- UK: 2–4 days
- Canada: 1–4 days
- Australia: 2–3 days
- Europe: 1–4 days
- Asia: 1–3 days
💡 Cheaper Option – Stranded Shipping (Limited Tracking):
- Under 2kg (roughly half the cost of Express)
- Delivery: 7–14 business days (excluding customs)
Duties / Taxes / Responsibility
- All duties, taxes, and shipping risks are the buyer’s responsibility.
- We are not responsible for any lost, delayed, or damaged parcels, regardless of shipping method.
- Track your parcel — any delays, customs issues, or refusal fees will be borne by the buyer.
Order Processing
- Orders are processed within 1–2 business days.
- Orders will be shipped within 1-5 business days after payment is received.
Order Shipping Time (Transit Time)
- Hong Kong: typically 1–2 business days
- Macao & Taiwan: typically 1–3 business days
- Other international destinations: typically 2–20 business days, depending on destination and customs clearance